The Transforming Episode Accountability Model (TEAM): A New Approach to Care Coordination and Cost Reduction for Medicare Beneficiaries

In recent years, healthcare reimbursement models in the United States have shifted from fee-for-service to value-based payment systems. The Transforming Episode Accountability Model (TEAM) by the Centers for Medicare & Medicaid Services (CMS) is part of this change. This model is set to launch on January 1, 2026, and will last for five years. TEAM aims to improve care coordination and cut costs for Medicare beneficiaries undergoing selected surgical procedures.

This article provides an overview of the TEAM model, its goals, its impact on healthcare administrators, and the use of artificial intelligence (AI) and workflow automation within this new framework.

Understanding the TEAM Model

The TEAM model focuses on high-cost surgical procedures that often create financial strain on the Medicare system. These include lower extremity joint replacements, spinal fusions, coronary artery bypass grafts, major bowel surgeries, and treatments for surgical hip and femur fractures. By concentrating on these surgical episodes, CMS aims to develop strategies that improve both quality of care and costs.

This model introduces a mandatory episode-based alternative payment system. Participating hospitals are required to coordinate care from the moment surgery occurs through a 30-day post-discharge period. This represents a shift from earlier models, which typically covered 90-day care episodes. TEAM seeks to create a more coordinated approach, ensuring that patients receive continuous care and minimizing fragmented service delivery.

Goals and Expected Outcomes

The main goal of TEAM is to improve care quality while reducing costs in the Medicare system. CMS estimates that the initiative could save around $481 million each year, covering approximately 200,000 cases annually in selected Core-Based Statistical Areas (CBSAs).

With this model, policymakers aim to decrease hospital readmissions and streamline transitions in care, leading to better health results for Medicare beneficiaries. The expected financial savings are significant. Surgical episodes included in this model made up about 1.9% of total Medicare fee-for-service spending in 2021.

Participation Structure

Participation in TEAM is mandatory for selected acute care hospitals in designated CBSAs. Hospitals will be categorized into three participation tracks, each with different levels of financial risk. Track 1 has no downside risk, allowing hospitals to adjust to team-based care without immediate financial penalties. Track 2 carries lower risks and rewards, especially for safety net hospitals. Track 3 involves greater risks with opportunities for larger financial gains or losses.

Hospitals must also work collaboratively with primary care providers to ensure that patients are referred to necessary services right after discharge. This focused effort aims to maintain care continuity and reduce complications from abrupt transitions between care settings.

Quality Metrics and Financial Accountability

A key part of the TEAM model is its focus on quality measures linked to financial outcomes. Participants will be assessed based on their success in meeting specific quality metrics, including patient safety, care coordination, and patient-reported outcomes (PROs). A Composite Quality Score (CQS) will require hospitals to value quality alongside cost efficiency.

Each hospital’s performance will be compared to baseline data. Those meeting quality benchmarks may receive additional payments, while underperformers could face financial penalties. Evaluations will also consider health-related social needs (HRSNs) to address unique patient challenges, particularly in underserved communities.

Health Equity Considerations

TEAM acknowledges the need for health equity, providing lower-risk participation tracks for safety net hospitals that support marginalized communities. Hospitals will be required to create health equity plans to tackle health disparities in their areas. This change aims to make the healthcare system more inclusive and responsive to the diverse needs of various populations.

AI and Workflow Automation: Enhancing TEAM Efficiency

To effectively manage the TEAM model, healthcare organizations are looking to AI and workflow automation. AI can greatly assist healthcare administrators handling the complexities of value-based care. Here are some ways AI and automation can improve operations under the TEAM model:

  • Predictive Analytics: AI can examine historical patient data to pinpoint risk factors tied to individual procedural outcomes. By looking at patient conditions before and after surgery, hospitals can predict which patients may face complications, readmissions, or longer recovery times. This allows earlier interventions and better resource allocation.
  • Care Coordination: AI tools can automate tasks like appointment scheduling, managing referrals, and sending follow-up reminders. Timely reminders enhance patient engagement and adherence to care plans—key components for maintaining quality under TEAM.
  • Patient-Reported Outcomes Tracking: AI can help gather and analyze patient-reported outcomes systematically. Automated surveys can be sent to patients post-discharge, collecting real-time feedback on their recovery experiences for performance evaluations.
  • Resource Management: Workflow automation tools enable hospitals to improve resource use by tracking supplies, medications, and staff during surgical episodes. AI algorithms can highlight patterns that help adjust inventory and staffing more effectively, minimizing waste.
  • Referrals and Follow-Up Care: AI can streamline transition-of-care processes by ensuring patients receive necessary referrals for primary care or specialists after surgery. Automated systems can flag patients needing follow-ups based on established criteria, ensuring continuity of care.

Implementation Challenges and Considerations

While the TEAM model has many advantages, implementing it comes with challenges. Providers have expressed concerns about the financial pressures tied to mandatory participation. Smaller and rural hospitals may find it harder to manage the risks linked to bundled payment models, which could affect their ability to meet quality and cost targets.

The American Hospital Association has warned that mandatory models may discourage participation among facilities facing financial challenges. Stakeholders encourage CMS to engage with providers to address these obstacles and refine TEAM’s design principles.

Preparation for a Transition to Value-Based Care

As the TEAM model approaches its launch, healthcare organizations must proactively prepare for this transition:

  • Staff Training: Teams should receive training on the model’s operational components, emphasizing care coordination and the importance of patient-reported outcomes. Continuous education opportunities can help cultivate a culture of quality care.
  • Interdisciplinary Collaboration: Forming interdisciplinary teams, including primary care providers, nurses, social workers, and administrators, is crucial for delivering integrated care. This teamwork ensures that all aspects of a patient’s care are considered and that everyone is accountable for outcomes.
  • Data Management Systems: Investing in reliable data management systems will be key as organizations collect and analyze quality metric data. CMS expects comprehensive reporting on patient demographics, quality measures, and HRSNs, requiring efficient management systems.
  • Patient Engagement Techniques: Hospitals should focus on strategies that engage patients in their care. Informative outreach initiatives about recovery and follow-up can help improve adherence to care plans and outcomes.
  • Monitoring and Feedback: Establishing methods to continually monitor performance against quality measures will help hospitals identify areas needing improvement. Regular feedback from staff and patients can provide insights for enhancing care processes.

Key Insights

The Transforming Episode Accountability Model (TEAM) represents a change in care delivery within the Medicare system, focusing on high-cost surgical procedures while aiming for improved care coordination and reduced costs. As healthcare administrators prepare for TEAM’s rollout, integrating AI and workflow automation will be essential for managing value-based care’s complexities. By promoting collaboration among providers, prioritizing health equity, and implementing strong quality measures, TEAM could improve the care experiences of Medicare beneficiaries in the United States. Through careful preparation and the adoption of innovative technologies, stakeholders can set themselves up for success in this new healthcare environment.