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Legal Risks of Poor Patient Experience: Understanding the Costs of Complaints, Lawsuits, and Reputation Damage in Healthcare
In recent years, the importance of patient experience in healthcare has become clear. Healthcare organizations that focus on their patients’ experiences not only enhance their service delivery but also reduce legal risks linked to dissatisfaction. For medical practice administrators, owners, and IT managers in the United States, understanding the relationship between patient experience, potential complaints, […]...
23 Oct 2024