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Leveraging AI for Improved Productivity in Healthcare Call Centers: Opportunities and Challenges
In recent years, the implementation of artificial intelligence (AI) technology within healthcare call centers has gained traction. This movement presents an opportunity for medical practice administrators, owners, and IT managers across the United States to enhance productivity, improve customer satisfaction, and streamline operations. AI technologies, such as chatbots, natural language processing (NLP), and predictive analytics, […]...
30 Oct 2024