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Exploring the Impact of Front-Office Staff Turnover on Healthcare Operations and Patient Experience
In recent years, front-office staff turnover has emerged as a significant challenge within healthcare organizations across the United States. The ramifications of this turnover extend far beyond staffing concerns to affect the patient experience, operational efficiency, and financial health of medical practices. With a median turnover rate of 20% for front-office staff as of 2017, […]...
01 Aug 2024