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Effective Strategies for Recruiting Front-Office Staff to Enhance Patient Experience in Healthcare Facilities
In the current healthcare environment in the United States, the importance of front-office staff cannot be overstated. These professionals serve as the first point of contact for patients, playing vital roles in managing appointments, answering inquiries, and facilitating communication within healthcare facilities. However, the COVID-19 pandemic has exacerbated staffing shortages, particularly in front-office roles, leading […]...
19 Jun 2024