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The Role of Training and Professional Development in Retaining Front-Desk Staff in Healthcare Settings
In the complex world of healthcare, front-desk staff play a crucial role in the patient experience, serving as the first point of contact with medical practices. Their responsibilities encompass a variety of tasks, including scheduling appointments, managing patient inquiries, and ensuring smooth operations. However, the challenges related to staffing shortages have intensified, stressing the importance […]...
23 Mar 2024