Health equity remains a significant concern within the U.S. healthcare system. Despite advancements in technology and care methodologies, disparities persist across various populations, most notably impacting marginalized communities. The Centers for Medicare & Medicaid Services (CMS) National Quality Strategy, which was launched on April 12, 2022, targets this issue by advocating for person-centered care and embedding quality into the healthcare journey. This article addresses the framework provided by the National Quality Strategy to bridge disparities in healthcare access and outcomes, particularly emphasizing the roles of medical practice administrators, owners, and IT managers in this initiative.
Health disparities refer to the differences in health outcomes and access to healthcare experienced by specific populations. According to recent statistics, Black women are four times more likely to die from complications related to childbirth than non-Hispanic White women. Hispanic women face a 20% higher risk of cervical cancer mortality. Such inequalities showcase the systemic barriers that create gaps in healthcare accessibility and quality.
The COVID-19 pandemic further highlighted these disparities, revealing that individuals from marginalized backgrounds were disproportionately affected by the crisis. Data indicates that diabetes rates among Native American and Latino populations are over 30% higher than those of White individuals. These disparities stem from a mix of socio-economic factors, discrimination, and inadequate access to high-quality healthcare.
The CMS National Quality Strategy emphasizes the importance of equitable access to care. It aims to ensure that all individuals, regardless of background, have the opportunity to achieve optimal health. The Strategy outlines eight core goals aimed at promoting high-quality outcomes and safe care across the healthcare continuum:
These goals represent a comprehensive approach to improving healthcare quality and addressing inequities. The CMS National Quality Strategy will be implemented collaboratively with stakeholders and healthcare providers.
For medical practice administrators, owners, and IT managers, these initiatives highlight the need to reassess existing practices within their organizations. By actively integrating the objectives outlined in the National Quality Strategy, healthcare providers can significantly influence patient outcomes and the overall quality of care.
Healthcare organizations are encouraged to embrace health equity as a central tenet of their operations. By developing practices that address the unique needs of diverse populations, administrators can close gaps in care access and outcomes. For instance, offering language assistance services, culturally sensitive care, and targeted outreach programs can help reach underserved communities.
Additionally, healthcare organizations are urged to adopt practices that promote transparency in care delivery. Collecting and analyzing data on health outcomes by demographics enables organizations to identify disparities within their patient populations and develop strategies to address these gaps. By prioritizing health equity, they can contribute to overall system improvement.
With the new healthcare equity standards established by The Joint Commission in 2023, hospitals and healthcare organizations must align their practices with these quality benchmarks. These standards serve as a foundation in the journey toward equitable healthcare. By integrating the standards into organizational policies and procedures, healthcare administrators can create an environment where equitable care is prioritized.
The Health Care Equity Certification Program, offered by The Joint Commission, acts as a guide for organizations striving for excellence in achieving health equity. This program helps organizations implement structured approaches to enhance care delivery, thereby addressing potential gaps in access and quality.
As technology continues to evolve, artificial intelligence (AI) has emerged as a tool in healthcare. The integration of AI can optimize workflows, enhance communication, and streamline operational processes in medical practices. For instance, Simbo AI’s front-office phone automation can improve patient interactions and ensure efficient communication within healthcare organizations.
By utilizing advanced AI solutions, healthcare organizations can reduce administrative burdens and provide timely responses to patient inquiries. Such automation allows healthcare professionals to focus on delivering quality care rather than routine tasks. This shift not only improves the patient experience but also contributes to the overall efficiency of healthcare delivery.
Moreover, AI can play a role in identifying patterns within patient populations, highlighting those at risk for disparities. By analyzing healthcare data, AI tools can recommend targeted interventions and enable providers to allocate resources effectively. This data-driven approach allows organizations to adapt their care delivery models to accommodate the needs of diverse populations.
Interoperability of digital health data is central to enhancing care coordination between providers. By adopting technologies that promote seamless sharing of health information, healthcare organizations can facilitate continuity of care and improve patient outcomes. This interoperability is essential for informed decision-making.
Healthcare administrators and IT managers should emphasize the importance of investing in systems that facilitate effective communication and data sharing among providers. By breaking down barriers that often exist in healthcare, organizations can work together to address disparities and enhance overall care delivery.
Collaboration across healthcare systems, providers, and community organizations is essential in addressing health disparities effectively. The lessons learned during the COVID-19 pandemic highlight the urgent need for action and quality improvement initiatives. Together, stakeholders can develop strategies that target the root causes of disparities and create a more equitable healthcare system.
Healthcare organizations can engage in collaborative efforts, such as participating in the Advancing Equity Through Quality and Safety Peer Network, to build connections with peers who share similar goals. By sharing practices and supporting one another, organizations can create a lasting impact in the pursuit of health equity.
Through the implementation of the CMS National Quality Strategy and the emphasis on health equity, U.S. healthcare organizations stand on the brink of significant advancements in care delivery. By prioritizing quality, engaging diverse patient populations, leveraging technology, and fostering collaboration, the future of healthcare in the United States may be more equitable for all individuals.
Simbo is making doctors' and patients' lives better. Connect now to know more.
Schedule Demo Now© Since 2019, Simbo AI.
