The Best Answering Service Revolutionizing Healthcare in Tulsa for Pulmonology Medical Practices

#### The Best Answering Service Revolutionizing Healthcare in Tulsa for Pulmonology Medical Practices

Answering services are an integral part of running a successful medical practice, particularly in the highly specialized field of pulmonology. They ensure that patients’ calls are managed effectively, particularly during peak hours, after hours, and in emergencies. However, with the rapid advancement of technology, traditional answering services are being replaced by AI-powered solutions, which are not only more efficient but also more affordable. Over the next decade, the U.S. is projected to face a physician shortage of up to 86,000 physicians, with a particular impact on specialties like pulmonology. In Tulsa, this shortage correlates with the growing demand for pulmonology services, especially as the population aged 65 and older is expected to increase by 34.1% by 2036. This article explores the necessity of answering services for pulmonary practices, the current options available in Tulsa, and how SimboAI’s SimboPAS is revolutionizing healthcare in this city.

Options for Tulsa Practices

Tulsa is one of the leading cities in adopting AI-powered healthcare solutions. Numerous pulmonary practices in the Tulsa area are already leveraging AI to streamline their operations, improve patient outcomes, and reduce costs. These practices are utilizing advanced tools, including artificial neural networks, which have demonstrated an impressive predictive accuracy of 87.5% in forecasting lung cancer recurrence. However, the city is facing significant challenges, including a systemic shortfall of approximately 202,800 physicians needed to provide adequate care for underserved communities. This emphasizes the need for efficient communication solutions in pulmonology, where each practice is endeavoring to enhance accessibility and patient care despite these challenges.

Introducing SimboPAS

SimboPAS is an AI-powered answering service designed specifically for pulmonary practices in Tulsa. It offers a range of features aimed at saving time, reducing costs, and enhancing the overall quality of patient care. From automated messaging to natural language processing, SimboPAS uses advanced AI technology to help practices manage their communications more efficiently, handling patient inquiries swiftly and accurately.

Benefits of SimboPAS

Save 50% on existing cost:

SimboPAS offers pulmonary practices the opportunity to save up to 50% on their existing costs. This AI-powered service is equipped with advanced features that significantly reduce the need for human-based services, providing a financially viable alternative without compromising on quality.

Access anywhere, anytime:

The convenience of SimboPAS is unparalleled. With availability on mobile apps (iPhone/Android), PCs, and via text messages, it allows doctors and staff to access the answering service from anywhere at any time, ensuring flexibility and quick response times.

Secure and Private:

SimboPAS prioritizes privacy and security, crucially hiding providers’ phone numbers from patients. It ensures that all patient information is protected in compliance with HIPAA regulations, offering peace of mind to both doctors and patients.

No message is missed:

The multi-level alerting system used by SimboPAS guarantees that no message is missed. It uses multiple alerts and escalations, ensuring that even the office staff have access to all communications so that no important message goes unanswered.

Asynchronous messages:

One of the major advantages of SimboPAS is the capability for asynchronous messaging. This means that doctors do not need to address all messages immediately; they can respond when convenient, which is particularly beneficial during busy hours or off-duty periods.

Parallel bot available 24×7:

The AI bot provided by SimboPAS is available 24×7, answering within 2 seconds and managing multiple parallel calls. This ensures that no patient has to wait, improving the patient experience significantly.

Features of SimboPAS

Customized workflows:

SimboPAS offers customization of the answering service workflows for routine and urgent office matters and communications from hospitals. This flexibility ensures that the service can be tailored to meet the specific needs of each practice.

Multi-level advanced AI alerting protocol:

The AI alerting protocol is completely customizable with multiple options for SMS-text, email, and calls, ensuring that the right alerts reach the right people promptly.

Patient pre-screening:

AI technology is employed to pre-screen patients for urgent messages before alerting the doctor. This ensures that only critical messages are forwarded, preventing unnecessary disruptions.

Available 24×7:

SimboPAS supports after-hours on-call services and hospital answering services around the clock, ensuring continuous support and communication.

Parallel calls:

The system supports parallel calls with multiple bots handling hundreds of calls simultaneously. This feature is crucial for managing high volumes of patient interactions efficiently.

Plug-and-play integration with existing phone systems:

SimboPAS integrates seamlessly with existing phone systems, making the transition smooth and hassle-free for pulmonary practices.

External on-call doctors management:

External on-call doctors can manage all after-hours messages via SMS text, ensuring timely responses and continuity of care.

Hidden number calls:

Doctors can call patients from the app using proxy numbers to hide their personal phone numbers, enhancing privacy.

Message transcript and original audio availability:

SimboPAS provides a transcript and the original audio of each message, allowing for comprehensive documentation and easy reference.

Assign messages to office staff:

On-call doctors can assign patient messages to office staff if they are not relevant to their immediate tasks, ensuring proper delegation and efficient workflow.

EHR Integrations

SimboPAS integrates effectively with many Electronic Health Records (EHRs) and is expanding its compatibility continuously. For pulmonary practices in Tulsa, this means seamless interoperability with existing medical records systems. The integration allows for synchronized patient data, making it simpler to access, update, and manage patient information, further enhancing the efficiency of medical practices. Considering that there are over 83 million people across the U.S. in areas with limited access to primary care, the ability to maintain organized and accessible patient communication is vital.

AI and Tech Impact

The technology behind SimboPAS is truly transformative. It employs a patented next-gen voice conversational AI on phones, providing an exceptionally responsive user experience. AI is becoming a crucial player in pulmonology by enhancing diagnostic accuracy and improving patient management capabilities. For instance, predictive analytics can identify patients at higher risk for complications or recurrence, allowing for earlier interventions. The advances in lung cancer diagnostics, utilizing low-dose CT scans and AI, can significantly improve survival rates, emphasizing the importance of technology like SimboPAS in managing pulmonary patient care.

Mature Technology

SimboPAS is a mature technology that has been utilized by pulmonary practices in the USA for over 18 months. During this period, it has proven to be a reliable and trustworthy solution, continually updated and improved by a dedicated team of experts. The pediatrician shortage and rising demands in the pulmonology field make solutions like SimboPAS not just beneficial but necessary for practices in Tulsa looking to enhance patient care without any apprehensions.

AI Transforming the Industry

AI is undeniably transforming the healthcare industry, particularly within specialized fields like pulmonology. Pulmonary practices in Tulsa adopting AI solutions such as SimboPAS are not only staying ahead of the curve but are also witnessing substantial improvements in operational efficiency and patient satisfaction. As the field faces challenges like physician burnout—where nearly two in three doctors reported strains during the pandemic—the ability to reduce administrative burdens through AI is crucial for sustaining an effective healthcare delivery model. Moreover, combating statistical discrimination and promoting equitable access to care through AI-enhanced decision-making is essential. The predictive capabilities of AI help in anticipating patient needs and improving overall healthcare outcomes.

In conclusion, pulmonary medical practices in Tulsa stand to gain significantly by adopting AI-powered solutions like SimboPAS. This innovative tool provides a cost-effective, highly efficient, and patient-centric approach to managing communications, ultimately revolutionizing the way healthcare services are delivered in the region, especially in an era marked by significant physician shortages and demographic changes in the population.



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